Select Business Architecture achievements
Head of Business Architecture & Process Re-engineering, Standard Chartered Bank
Role:
2017 - 2018
Impacts:
Designed, socialized, and obtained approval from all stakeholders for the Corporate and Institutional Banking target operating model (TOM)
Completed release operating model (ROM) covering all processes for the first release of the new client life cycle platform (for entity management)
Completed next level target operating model design for the COLT programme to guide lower level design, principally including orchestration and service to capability mapping
Principal Consultant, eaConsulting Group, Singapore
Role:
2012 - 2014
Conducted an organisation-wide review of the operations and technology landscape for the Development Bank of Singapore (DBS) assessing the benefits opportunity for off-shoring, automation, re-engineering and consolidation. Accepted and adopted by DBS.
Pro-bono process landscape for Fastacash, a social media payments start-up.
Impacts:
Senior Manager Business Transformation, Australia and New Zealand Banking Group, Asia
Role:
2009 - 2012
Programme managed the use of business architecture and business process management to build the process inventory for integration of RBS Corporate and Retail Asia businesses into ANZ. Integration successfully completed.
Leading a team of up to 90, programme managed the use of business architecture and business process management to build the complete process inventory for:
new core banking system in Asia (Finacle)
conversion of branches in subsidiaries in China, Hong Kong, Indonesia, Singapore, and Taiwan
new AML systems deployment into Asia
new payments systems deployment into Asia
new mobile banking platform for Cambodia (Wing).
Impacts: