Andrew Holdstock Operating Model Engineer

Hi, I am Andrew Holdstock.

I drive effectiveness in Financial Crime & Compliance Risk Management frameworks.

I have spent the last 20 years transforming banking operations, especially KYC and client life-cycle, for multinational banks using robust operational engineering techniques to ensure the solutions deployed work and achieve the expected impact.   

My work

My experience ranges from strategic transformation programmes to granular task level problem solving, either as a leader or a subject matter expert.

My expertise

My ability to make a difference to the outcomes of change programmes and operating model performance comes from 20+ years of actual practice applying recognized techniques backed-up by use of sound engineering principles.

I have a broad range of skills and expertise across the facets of an operating model and the engineering mindset to go in search of new approaches where needed.

What I am known for

I have been called a ‘fixer’ and The Professor in my last employment - a ‘fixer’ because I was seen as a ‘go-to’ person to solve problems, The Professor because I could explain how and why they occurred, and why a solution is fit-for-purpose, or not.

This reputation arises from the breadth and depth of my experience in solving operational problems and leading change programmes across banking activities. I have an inquisitive mind into why operational problems exist and how to solve them.

Impacts

Select specific examples of application of my operating model engineering skills to materially change an operating model or project performance can be found at this link.

Approaches

These are some of the techniques I use as a supplement to standard practice in order to address specific programme or operational performance challenges.